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Values & Strategy

We are very proud of our Royal Navy background and history and we strongly encourage and reinforce the naval culture and ethos within our schemes.

Vision

  • Be the leading provider of quality living for veterans
MISSION

  • To provide quality living for veterans and their families over 60s
STRATEGIC OBJECTVES 2021- 24

To be a recognised and respected beacon of excellence in the sheltered housing sector

  • we are clear about our aims and ensure they are delivered effectively
  • our decision-making processes are informed, rigorous and timely
  • we maximise value for money and focus on delivering what our stakeholders require

To increase the number of beneficiaries

  • we seek to build at least one more court in the next two years
  • we develop a wide range of outreach services
  • we engage with the wider community and seek partnering opportunities where appropriate

To maximise the ‘Agamemnon housing experience’ and individual well-being

  • we promote a culture of continuous improvement with a strong focus on service quality
  • we demonstrate a commitment to learning and development
  • we have an environment of openness and transparency with tenants, staff and board
Values

The core values by which we will measure our performance, efficiency and effectiveness.

Integrity

  • The ability to act with honesty and openness in all dealings with other staff and customers. To always strive to do the right thing.

Respect

  • To treat all staff and tenants with dignity and respect and to acknowledge differing views and opinions.

Person centred

  • To put our people and tenants at the centre of our thinking when making decisions that will affect them.

Continuous improvement

  • To constantly strive to improve the way we do business and deliver services. To always look for a better way in order to improve efficiency and effectiveness.

Transparency and openness

  • To commit to being transparent and open in all our dealings with both colleagues and tenants.

Annual reports and accounts
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Courts

All our court Scheme Managers work hard to create fulfilling and happy environments for all our residents

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Accommodation

Encouraging independent living
with a Scheme Manager Available
on-site during the working day

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Strategy

Our mission is to provide quality
living for veterans and their
families over 60

VIEW Strategy