Frequently Asked Questions
General FAQ’s
The rent and service charge for flats varies on location and size. A full list of current charges can be found here
Many of our homes are designed to be disabled-friendly, featuring step-free access, wide doorways, and accessible bathrooms with grab rails and walk-in showers. We ensure that all essential areas are easily navigable for wheelchair users, providing a comfortable and inclusive living environment for tenants with disabilities.
No, but we do give priority to Veterans and their partners, provided they can supply evidence of their service.
No, with the exception of properly registered and authorised assistance animals.
We only accept applicants over 60 years of age.
Our waiting list is not based on first come first served. When flats become available all applicants are assessed on the basis of housing need, service history, service connections and the balance and mix of the court in question.
Yes we provide communal lounges, kitchens and laundries for use in each court. Some also have communal wellbeing rooms and hairdressing facilities.
No – we provide sheltered housing for people to carry on with independent living. We are not a care home or a nursing home.
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