Awaad’s Law: Hazard’s – Appendix 1 to Awaad’s Law Compliance Policy v1

If you require this document translated or issued in a format which is more appropriate for you, please contact us.

1.   Compliance and Checklist:

Immediate Action: (Emergency Hazards)

[  ] Log the hazard immediately or within 24hrs upon awareness (e.g. tenant report, weather alert).

[  ] Assess severity: Is there risk to life or property?

[  ] Dispatch inspection team to assess risk within 24hrs.

[  ] Provide tenants with written findings within 3 working days.

[  ] Commence safety work within 5 working days of confirmation.

[  ] Offer alternative accommodation if risk is unmanageable.

Significant Hazard: (e.g. Mould, Damp)

[  ] Log the hazard immediately or within 24hrs upon awareness (e.g. tenant report).

[  ] Investigate within 10 working days.

[  ] Share written report with tenants within 3 days.

[  ] Plan and begin necessary works within 5 days of confirmation.

[  ] If delayed, works must physically begin within 12 weeks.

[  ] Track and document the completion timeline.

Record Keeping & Communication:

[  ] Maintain detailed logs of all reported hazards.

[  ] Keep tenants updated on progress and expected timelines.

[  ] Note any access issues or contractor delays as possible legal defences.

2.    Tenant Communication Template

We will use this message to notify tenants about an investigation:

Subject: Urgent Housing Hazard Investigation – Action in Progress
Dear [Tenant Name],
Thank you for alerting us to the issue affecting your home.  We are taking immediate steps in accordance with Awaab’s Law to assess and resolve the hazard.

• Inspection scheduled: [Insert Date]
• Findings will be shared by: [Insert Date]
• Repairs commencing: [Insert Date]

We are committed to ensuring your safety and wellbeing. If alternative accommodation becomes necessary, we’ll contact you directly.  Please reach out if you have questions or further concerns.

Kind regards,

[Housing Officer Name]

Agamemnon Housing Association